Organizations that operate using a “chain of command” hierarchy are quickly becoming an outdated management model.
A chain of command model takes it’s roots from the military chain of command. It’s the order in which authority and power in an organization is wielded and delegated from top management to every employee at every level of the organization. Instructions flow downward along the chain of command and accountability flows upward.
Proponents of this method feel that the more clear cut the chain of command, the more effective the decision making process and greater the efficiency. Military forces are an example of straight chain of command that extends in unbroken line from the top brass to ranks.
This model of leadership became very prevalent in the mid-20th century but ceases (outside of the military) to have any relevance in today’s organizations, especially those that are looking to have more employee engagement and voice…
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