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Archive for July, 2020

It Is Still About The Customer Experience

Practical Practice Management A Division of Top Practices

With everything that is going on in our work world during this time, it can be difficult to keep employees engaged with their job tasks and the desire to give great customer service.

Taking the time to communicate daily with your team talking about your businesses current situation and any job concerns they may have will make everyone on the team feel better and more connected.  The more engaged and positive we are together at work the better our customer service can be, and this is really important now as many businesses are re-opening and there are so many customers who have concerns.

There are so many aspects of our new work and life situations that are uncertain, but the one thing we can be certain about is to care for each other, provide safe work environments and give the best service to those that are using our services and…

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