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Archive for January, 2021

Senior Leaders: Set Clear Expectations For Values

Leading in Context

Senior leaders set the tone for an organization’s ethics, but the responsibility for values leadership includes much more than that. Today, I’ll look at the senior leader’s responsibility for sharing clear expectations, and explore other important roles that go well beyond just setting the tone for expected behavior.

Setting Clear Values Expectations

What top leaders do typically becomes the accepted norm for behavior in organizations. So senior leaders need to do much more than keep themselves on the right side of ethics. They also need to ensure that values consistently drive the engine of the organization.

“Few companies set clear expectations for senior executives on ethics and compliance,” stated the LRN report. “Unless senior leaders regularly insist that business decisions incorporate company values, the correct tone at the top will never be set.”

Ben Dipietro, LRN

Championing the Use of Ethical Values

In a previous post, Critical Roles of the…

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Unethical Leadership: Selective Respect

Leading in Context

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By Linda Fisher Thornton

We’ve seen selective respect too often. Beyond harming the people who are disrespected, it also destroys trust, and leads to chaotic environments and fear-based cultures. Even though we’ve all seen selective respect in action, we may not have had the vocabulary to describe why it’s wrong (beyond calling it mean or inappropriate). This week I’m digging in to those details. 

I define “selective respect” as doling out respect only under certain circumstances. It is not an ethical leadership behavior since it applies the ethical value of respect conditionally and not universally. 

Examples of Selective Respect in Action:

  • Teachers picking on certain students while encouraging others.
  • “Cool” kids teasing less popular kids while being chummy with their friends.
  • Employees repeating ethnic jokes or otherwise demeaning certain groups of people.
  • Public leaders treating people in their groups (political, racial, religious, gender, etc.) kindly while alienating and attacking others. 

The times when respect is applied may…

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Unethical Leadership: Beliefs of Convenience

Leading in Context

Sometimes leaders believe things that aren’t true because they haven’t taken time to investigate the truth. In other cases, they may have trusted someone who has misled them. But there’s an even more problematic reason some leaders may ignore the truth – claiming to believe the falsehood may benefit them in a tangible way.

“There is no such thing as ‘alternative information.’ However, when important information is withheld or if the information is false, it can lead to alternative interpretations. And that’s where you can get into big trouble.”

Jesse Lyn Stoner on Leadership, Give Me the Facts, Just the Facts, Seapoint Center For Collaborative Leadership

Watch for leaders sharing a falsehood that is a “belief of convenience,” which is a type of unethical leadership. It is unethical for multiple reasons. It is intentionally misleading instead of transparent, is based on an ulterior motive, and has the potential to…

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Talent Development 22 Future Readiness

Section 3.8 in the CPTD Certification program for ATD is Future Readiness. Section A reads, “Knowledge of techniques to promote, support, and/or generate innovation and creativity, for example design thinking, brainstorming, and ideation.”

Creativity is essential for forward movement in any organization. Unfortunately, the tools to have high creativity are often not used well, so the end result is muted rather than brilliant.

One of the more misunderstood techniques to bring about creativity is brainstorming.

Do brainstorming right

The technique of “brainstorming” was developed by Alex Osborn in the year 1967. His book “Applied Imagination” laid out a specific set of rules for brainstorming sessions.

Rule 1 – go for a high number of ideas – He suggested that quantity was more important than quality when creating fresh ideas.

Rule 2 – suspend all judgment while coming up with the ideas. This is the rule that most groups find difficult…

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The Ghost Of Christmas Past, A Management Lesson

Practical Practice Management A Division of Top Practices

For the past two weeks I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A Christmas Carol” by Charles Dickens, that can make us better managers or business owners.

This week we took a look at the chapter which Ebenezer Scrooge is visited by the “Ghost of Christmas Past”, and a spectacular lesson to be learned was in one of the encounters during this ghosts visit. If you remember this ghost took him to his school when he was a child and was left there alone, apart from his little sister Fan, it was a painful experience for Scrooge to relive.

Then the ghost took him to another time when he was a young man to the place where he did his apprentice work. His employer was Mr. Fezziwig. The scene was the Christmas Eve work party and Mr. Fezziwig was…

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The Ghost Of Christmas Past, A Management Lesson

Practical Practice Management A Division of Top Practices

For the past two weeks I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A Christmas Carol” by Charles Dickens, that can make us better managers or business owners.

This week we took a look at the chapter which Ebenezer Scrooge is visited by the “Ghost of Christmas Past”, and a spectacular lesson to be learned was in one of the encounters during this ghosts visit. If you remember this ghost took him to his school when he was a child and was left there alone, apart from his little sister Fan, it was a painful experience for Scrooge to relive.

Then the ghost took him to another time when he was a young man to the place where he did his apprentice work. His employer was Mr. Fezziwig. The scene was the Christmas Eve work party and Mr. Fezziwig was…

View original post 312 more words

Looking Forward

Practical Practice Management A Division of Top Practices

Remember it is a choice how you show up each day. You can make a difference in your life and those you encounter ❤️

Happy Holidays to you all!

Tina

http://www.toppractices.com

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Mind Like Water

Practical Practice Management A Division of Top Practices

Most people want to maximize their potential in order to be successful at whatever they are trying to accomplish at work or in their personal life.

Far to often we allow “things” that come up unexpectedly to throw us off track. It is important to understand that when we allow these “things” to either cause us to overreact or underreact we are actually allowing them control our time. What we need to learn to practice is what is called, “Mind like water.” I read about this in David Allen’s book, “Getting Things Done” and found it to be very helpful.

“In Karate, there is an image that is used to define the position of perfect readiness: “Mind like water.” Imagine throwing a pebble into a still pond. How does the water respond? The answer is, totally appropriately to the force and mass of the input; then it returns to calm…

View original post 114 more words

Mind Like Water

Practical Practice Management A Division of Top Practices

Most people want to maximize their potential in order to be successful at whatever they are trying to accomplish at work or in their personal life.

Far to often we allow “things” that come up unexpectedly to throw us off track. It is important to understand that when we allow these “things” to either cause us to overreact or underreact we are actually allowing them control our time. What we need to learn to practice is what is called, “Mind like water.” I read about this in David Allen’s book, “Getting Things Done” and found it to be very helpful.

“In Karate, there is an image that is used to define the position of perfect readiness: “Mind like water.” Imagine throwing a pebble into a still pond. How does the water respond? The answer is, totally appropriately to the force and mass of the input; then it returns to calm…

View original post 114 more words

Walking The Tightrope

Practical Practice Management A Division of Top Practices

I’m sure you will agree that the past 9 months have been,,, well something that we never thought we would experience.

It appears to me that either people are adapting (as best possible) or they are struggling more with each day that passes. I witness this in the patients we see each day in our medical practice. The other day one of our patients was struggling with paperwork that was required for her medical record. One of the assistants went in to help, because the office was closing for lunch, and the patient got upset and angry with her when she asked if she was finished or had any questions.

When I heard the encounter I step to the door and told the assistant to go ahead and leave for lunch and I would stay. I then made a comment to the patient about how different things are now and…

View original post 176 more words

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