This is the second in a series on how to repair organizational trust. It was inspired by conversations with other members of the Trust Across America Trust Alliance and my work as part of the Trust Alliance TAP team as part of #tap2021.
In this series, Trust Repair Part 1 addressed the importance of Accountability and strategies for building a robust accountability system. Trust RepairPart 2 addresses another area that the Trust Across America Trust Alliance found to be lacking in many organizations – Transparency.
Think about transparency as the ability to see the detail on small rocks at the bottom of a river. If you can’t see what color, size and shape the rocks are, the water is not transparent. Likewise, if people don’t know the “whys and hows” of what the organization is doing, there isn’t enough transparency, and the path forward is murky. When…
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