Making Communication Clearer

Practical Practice Management A Division of Top Practices

There have been times when my employer will ask me what a certain employee because something has given him reason to wonder and he figures I should know since I’m the manager. If I do not know, which I may not at that very moment, he will wonder why.

Ask any manager and they will tell you that it is almost impossible to give an actual accounting of what each employee does, every minute of the day. Managers should know what the employee’s job tasks and responsibilities are, and they should have a system to know if they are being completed or not.

When setting up systems to make sure employees are completing the necessary tasks each day, there are four key communication points to use with employees to allow for clearer communication between them and the manager.

These four lines of communication need to be explained to each employee…

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