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touch of silence…

Known is a drop, Unknown is an Ocean

See how nature – trees, flowers, grass – grows in silence; see the stars, the moon and the sun, how they move in silence… We need silence to be able to touch souls…

~ Mother Teresa

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Known is a drop, Unknown is an Ocean

Be gentle with yourself. You are a child of the universe no less than the trees and the stars; you have a right to be here…

~ Max Ehrmann

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Known is a drop, Unknown is an Ocean

The beauty of mother nature is her ability to make complex things appear simple…

~ Louis E Samuels

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Practical Practice Management

Since opening our new medical practice this year I have had the wonderful opportunity to revisit our office policy manual. It is a fact that usually the office policy manual is only opened when a problem arises and then we hope that there is a solution in it.

When I work with offices and have the chance to look at the policy manual I usually find that not only would it take weeks to read but that it is very outdated.

I have always thought that a business can run successfully having just a few good company policies in place that are adhered to. For certain, this does help as most people look at the office policy manual when they are hired and that is it.

How do you create operational policies that everyone will be willing to follow?

For people to want to follow policies they must be simple…

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Steps of Life #2

Source of Inspiration


The reality of God
lies in us all;
our hearts hold
this knowledge
waiting for us
to surrender, to grow
tired of struggling alone.

Beaten down, we grow humble,
long for serenity
we have never known.
Finally we cry out the words
that easily open the door,
“Oh, Lord, please help me!”
Then peace is ours forever more.


Step 2–We came to believe that a Power greater
than ourselves can restore us to sanity

The 12 Steps are not just for people with addictions, but hold much wisdom for us all. I first learned about them after my mother died and I needed to work through some issues of my past.

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Source of Inspiration

The Steps of Life poems are based on the 12 Step programs.

Step #8: We made a list of all the persons we had harmed and became willing to make amends to them all.



Careless Wrongs

How often we hurt others
with careless disregard.
We get so wrapped up
in our own desires
that we fail to consider
how one’s actions can
hurt another.

An unintentional wrong
is still a wrong that we
must make right.
Clear your life of
wrongs of your past.
Ask for forgiveness,
starting with yourself first!


There are those to whom
we ask forgiveness,
who refuse to grant us pardon.
Instead they heap blame on us
for every pain they could not solve.
They seek to make us their scapegoat,
and turn us away with cold hearts.

Be at peace for you have done
your part. We can not change
another, and must…

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Source of Inspiration


The first step to change
is admitting there is a problem.
We must stop doing that which
is self-destructive.
How often we sabatoge
ourselves, knowing well what we do:
procrastinate, act without thinking,
over indulge in eating, become addicted to
work, alcohol, smoking, etc.
become lazy, lack self-discipline.
Our self-destructive behaviours
wreck havoc in our lives.

Steadfastness and humility
can move us from lives squandered,
to a path of peacefulness and joy.
We must put our pride away.
Ask for help to change.
Our Creator wants to see
us leading love-filled lives.
We need only ask to receive.


These Steps of Life are adaptations from the 12 Step programs.

Step #7–Humbly ask God to remove our short comings.

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