As far as customers are concerned you are the company. This is not a burden, but the core of your job. You hold in your hands the power to keep customers coming back – perhaps even to make or break the company.
~Unknown
Nothing Up My Sleeve…
As funds to purchase services have become more and more scarce, customers with dollars to spend expect to receive a high level of service from the companies they hire and the individuals they deal with. Whether you are involved in direct sales, skilled trade services, or professional services, your ability to develop relationships and retain customers is critical to your personal success as well as the success of your company. If you are a service provider, you know that a great deal of work occurs behind the scenes, or “below the radar“, to adequately prepare yourself and your team for interactions with your customers.
My perspective on this topic…
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Gr8fullsoul 
Written by ramakrishnan6002
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