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Dear Madeleine,

I am a new manager of a large team in retail.  The work is fast and furious and involves constant running around and heavy customer service.  I have no complaints except one.  How do you do your life when you work like a fiend with no coming up for air during regular working hours? 

My people are struggling with this, and so am I.  How do you deal with getting your refrigerator fixed, going to the dentist, and signing papers for a new apartment?

I try to jam things into my fifteen-minute breaks, but I find that just one phone call to the cable company takes longer than that.  I am trying to be a grownup and take care of things, but I am finding it really difficult.  Is there something I don’t know?  What do other people do?

Trying to Do Life


Dear Trying to Do Life,

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