As a business owner or manager have you struggled when you need to ask questions to your staff about their work task progress because you do not want to cause an employee to be on the defense?
Or do you ever wonder if your staff understand the instructions that they are being given and possibly therefore things are not running smoothly?
Clear communication takes skill to accomplish, and it also takes time to develop good communication skills.
I remember few years ago I was talking with an office manager who said she was having problems with her staffmembers completing tasks she had assignedthem. She felt it really was not her staff’s fault as much as it was hers and how she gave instructions.
When it came to delegating to her staff members, she would become a little nervous thinking she might sound “bossy” so she gave instructions quick and vague…
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