Trust Repair For Leaders (Part 3): Notice

Leading in Context

By Linda Fisher Thornton

This series of posts shares strategies for repairing organizational trust. It was inspired by conversations with other members of the Trust Across America Trust Alliance and my work as part of the Trust Alliance TAP team.#tap2021

Trust Repair Part 1 addressed the importance of Accountability and strategies for building a robust accountability system. Trust RepairPart 2 shared strategies for improving Transparency.

Trust Repair Part 3 includes how to improve a third area the Trust Alliance found to be a common problem – Notice. This important element of trust requires us to “seek out and listen to diverse perspectives – every voice can matter.” (TAP Principles, Trust Across America Trust Alliance)

We all have selective attention, whether or not we admit it. In formulating plans, we tend to pay the most attention to people closest to us in the…

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